Payment Policy

Payment Policy

This Payment Policy explains the payment methods, transaction security, billing requirements, and payment procedures for purchases made through YourworldBooks.

Website and Contact Information

Website: YourworldBooks

Selling Country: United States

Customer Service Email: support@yourworldbooks.com

Customer Service Phone: +1 307-427-2410

Company Address: 1919 North Bridge Street, Elkin, NC 28621, United States

Payment Options

We aim to provide a safe, convenient, and transparent payment process. The payment methods currently available for an order are displayed during checkout.

Payment options may vary depending on the customer’s device, browser, location, payment provider, and the payment methods enabled at checkout.

Credit and Debit Cards

We may accept major credit and debit cards displayed during checkout, including:

  • Visa
  • Mastercard
  • American Express
  • Discover

To complete a card payment:

  1. Select the available credit or debit card payment option.
  2. Enter the card number, expiration date, and security code.
  3. Enter the requested billing information.
  4. Review your order and confirm the payment.
  5. After successful payment, you will be directed to an order confirmation page.

An order confirmation will also be sent to the email address provided during checkout.

PayPal

When PayPal is displayed as an available payment method during checkout, customers may use their PayPal account to complete an order.

To pay using PayPal:

  1. Select PayPal during checkout.
  2. You will be directed to PayPal’s secure payment page.
  3. Sign in to your PayPal account or follow the available instructions.
  4. Select your preferred PayPal funding source.
  5. Review and confirm the payment.
  6. After payment, you will be redirected to YourworldBooks for order confirmation.

PayPal payments are also subject to PayPal’s applicable terms, security procedures, and privacy policy.

Apple Pay and Google Pay

Apple Pay or Google Pay may be available when supported by the customer’s device, browser, region, and the payment options displayed at checkout.

To use a supported mobile payment method:

  1. Select Apple Pay or Google Pay during checkout.
  2. Authenticate the transaction using Face ID, Touch ID, your device password, or another supported verification method.
  3. Review your shipping and billing information.
  4. Confirm the payment.
  5. After a successful payment, you will receive an order confirmation.

Payment Authorization

All orders are subject to payment authorization and fraud-prevention checks.

An order may not be completed when:

  • The payment is declined by the card issuer or payment provider.
  • The billing information is incomplete or incorrect.
  • The payment cannot be verified.
  • The transaction is identified as potentially unauthorized or fraudulent.
  • The payment method is unavailable or unsupported.

Your bank or payment provider may require additional identity verification before approving a transaction.

Billing Information

Customers are responsible for providing complete and accurate billing information during checkout.

The billing name, address, postal code, and other payment information should match the information associated with the selected payment method.

Incorrect billing details may cause a payment to be declined, delayed, or cancelled.

Currency

Prices and payments are displayed and processed in the currency shown during checkout.

When a payment provider or bank uses a different currency, the provider may apply exchange rates, conversion charges, or international transaction fees.

Any additional fees charged independently by a customer’s bank, card issuer, or payment provider are not controlled by YourworldBooks.

Payment Security

Protecting customer information is important to us. Our website uses encrypted connections to help protect information transmitted during checkout.

Payments are processed through authorized third-party payment providers. Complete card details are generally submitted directly to the applicable payment provider and are not directly stored by YourworldBooks.

No electronic payment or internet transmission method can be guaranteed to be completely secure. Customers should protect their account, password, device, and payment information.

Order Confirmation

After a successful payment, customers should receive an order confirmation page and confirmation email.

An order confirmation acknowledges that we have received the order. It does not prevent us from cancelling an order when:

  • Payment cannot be verified.
  • The product is unavailable.
  • The product price or description contains a material error.
  • The order appears fraudulent or unauthorized.
  • The shipping information is incomplete or invalid.

When a paid order is cancelled by YourworldBooks, the applicable payment will be refunded to the original payment method.

Pending or Duplicate Charges

A temporary pending authorization may appear on a customer’s account before a payment is fully completed.

Pending authorizations are controlled by the card issuer or payment provider and may take several business days to disappear after a declined, cancelled, or incomplete transaction.

If you believe that you were charged more than once, contact us with your order number and payment details. Do not send complete card numbers or security codes by email.

Failed Payments

If a payment fails, customers should:

  • Confirm that the card and billing information are correct.
  • Confirm that sufficient funds or credit are available.
  • Contact their bank or payment provider.
  • Try another payment method displayed during checkout.
  • Contact support@yourworldbooks.com when further assistance is required.

Refunds

Approved refunds are issued to the original payment method used for the purchase.

After a refund is issued, the customer’s bank, card issuer, or payment provider may require additional processing time before the refund appears.

Complete return eligibility, refund timelines, return costs, and procedures are explained in our Return and Refund Policy .

Payment Disputes and Chargebacks

Customers should contact our customer service team before initiating a payment dispute or chargeback so that we have an opportunity to review and resolve the issue.

We may provide order, payment, shipping, tracking, delivery, and customer communication records to the payment provider when responding to a payment dispute.

Related Policies

Customer Service

If you experience a payment issue or have questions about a transaction, contact our customer service team:

Website Name: YourworldBooks

Address: 1919 North Bridge Street, Elkin, NC 28621, United States

Email: support@yourworldbooks.com

Contact Form: Contact YourworldBooks

Phone: +1 307-427-2410

Customer Service Hours:
Monday through Friday, 9:00 AM to 5:00 PM.