Shipping policy

YourworldBooks Shipping Policy

Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Range

Countries: We currently ship within the United States.
Future Expansion: Expansion to other shipping areas is being considered.

Shipping Costs

United States: Free shipping on all orders.
No Hidden Fees: All shipping costs are clearly stated at checkout before payment.

Order Processing Time

Processing Time: Orders are processed within 1–2 business days, Monday through Friday.
Order Cut-Off Time: 10:00 PM Central Standard Time (Chicago).
Weekend and Holiday Orders: Orders placed on weekends or public holidays will be processed on the next business day.

Transit and Delivery Time

Estimated Transit Time: 5–7 business days after the order has been processed and shipped.
Total Estimated Delivery Time: 6–9 business days from the order date.
Business Days: Monday through Friday, excluding public holidays.

Delivery times are estimates and may be affected by weather conditions, carrier delays, transportation disruptions, incorrect delivery information, or other circumstances outside our control.

Shipping Process

Courier Services: Orders may be shipped through DHL, FedEx, or another reliable tracked shipping provider.
Tracked Shipments: Tracking information will be provided when your order has been shipped.
Insured Shipments: Shipments may be insured against qualifying loss or damage during transportation.
Packaging: We package orders carefully and strive to use suitable and sustainable packaging materials whenever practical.

Order Tracking

After your order has been shipped, you will receive an email containing the carrier name and tracking number.

You can track your shipment through our Track Your Order page .

For assistance with tracking, visit our Contact Us page , email support@yourworldbooks.com , or call +1 307-427-2410 .

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please verify the recipient name, street address, apartment or unit number, city, state, ZIP code, and contact information before completing your order.

Contact us immediately if you notice an error. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Failed Delivery and Returned Packages

When an order is returned to us because of an incorrect or incomplete address, refusal of delivery, or failure to collect the package, we will contact the customer regarding the available options.

Additional shipping charges may apply when the customer requests reshipment after a failed delivery caused by inaccurate information or failure to receive the package.

Missing Items

If an item is missing from your package, contact us within 7 days of delivery at support@yourworldbooks.com .

Please provide:

Your full name.
Your order number.
A description of the missing item.
Photographs of the package and items received.
A photograph of the shipping label.

We will review the claim and, when approved, arrange a replacement or refund.

Lost Packages

If tracking information has not updated or your package has not arrived within the estimated delivery period, contact our customer service team.

We may initiate an investigation with the shipping carrier. If the package is confirmed lost, we may provide a replacement or refund.

Damaged Shipments

Report products damaged during shipping within 48 hours of delivery.

Please provide clear photographs of:

The damaged product.
The exterior shipping package.
The internal packaging.
The shipping label.

Send the information to support@yourworldbooks.com .

After reviewing the claim, we may arrange a replacement, return, or refund in accordance with our Return and Refund Policy .

Returns

Return Window: Returns may be requested within 30 days of the delivery date.
Return Condition: Products must be unused, undamaged, unmarked, and returned in their original condition and packaging.
Customer Remorse: The customer is responsible for return shipping costs when they change their mind, order the wrong product, or no longer want the product.
Defective, Damaged, or Incorrect Products: YourworldBooks will cover approved return shipping costs when the product arrives defective, damaged, incorrect, or materially different from what was ordered.
Refund Timeline: Approved refunds are issued to the original payment method within 7 business days after the returned product has been received and inspected.

Complete return conditions and instructions are available in our Return and Refund Policy .

Restocking Fee

Restocking fee: $0.

YourworldBooks does not charge a restocking fee for approved returns.

Return Delivery Costs

Defective, Damaged, or Incorrect Products

Approved return shipping is provided at no cost to the customer when the product is incorrect, defective, damaged during transportation, or materially different from the product ordered.